Our client, a well-known luxury boutique, is seeking an experienced Supervisor, reporting to the Store Manager, to join their team. 

Job Responsibilities:

• Achieve or exceed annual sales volume objectives for Senior Sales Associate while driving a significant portion of sales through an active client base.
• Set the standard for providing a memorable shopping experience by employing exceptional levels of customer service. Always be approachable, accessible, and gracious in all business interactions
• Enhance product assortment by using both the personal experience on the selling floor, as well as, feedback from fellow staff and management to communicate customer needs to the buying office.
• Provide a professional and applicable trainning for the sales associates
• Initiate and provide training to both new and existing store sales staff in the areas of: culture, proactive selling techniques, customer service standards, and product knowledge.
• Enhance the brand's image and exposure in local markets by integrating themselves and/or the store into the appropriate social functions and/or community events.
• Work with top local clients to identify and participate in events or functions that will improve the rapport with customers and enhance brand's position in the marketplace.
• Maintain a professional appearance consistent with established guidelines.

Job Requirements:

• Form 5 or above
• Minimum 4 years’ retail sales background with at least 1 year supervisory experience, preferably in luxury brands
• Strong supervisory skill, good presentation and negotiation skills are advantageous
• Customer oriented and self-motivated are essential qualities
• Proficient in using Microsoft office application is necessary
• Good spoken and written English and Chinese (both Cantonese and Mandarin) is mandatory
• Macau ID Holder