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Customer Service Executive/Supervisor - Airline industry (Call Center)
 
  • 5 Days Work Week, 14 Days Paid Annual Leave, 5 Days Full Pay Sick Leave
  • Monthly Performance Incentive and Medical Coverage
  • Comprehensive training system

Our Client, a well respected organization is looking for Customer Services Executives/Supervisor to join their team on a perm contract


Job Responsibilities 

  • Provide outstanding customer service to program members in order to meet customer's needs

  • Handle complaints and enquiries
     
  • Identify Member's needs and provide appropriate solutions

  • Provide fare quotations, reserving flights and answering general enquiries


Job Requirements 

  • Good Command of both written and spoken English and Mandarin

  • Able to work independently

  • Good communication and listening skills

  • Problem solving

  • Knowledge of airline industry, product and services is an advantages

  • Candidates with supervisory experience will be considered as a Supervisor 

  • Fresh Graduates will also be considered


Package

  • Salary Range $14000 - $28000

  • 45 Working hours a week (Shift)


Benefits

  • 5 work days

  • 14 days paid Annual Leave

  • 5 days paid Sick Leave

  • Join in Bonus (Supervisor)
  • Monthly Performance Incentive

  • Non-Contributory Provident Fund

  • Medical Coverage

  • Comprehensive training system and excellent career development


Work Location: Tsuen Wan


Interested parties please e-mail your resume to terence.chiu@manpower.com.hk with your expected salary

Job Ref: 228~228TC220618_TC
Open To: Hong Kong Residents Only
Location: New Territories
Job Type: Permanent
Submitted: 13-07-2018 08:14 PM
Start Date:
Duration:
Contact: Terence Chiu
Contact Phone: 25046356
Email: terence.chiu@manpower.com.hk
Salary/Rate: HKD $15,000 - 28,000
 


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