Job Details

Call Center Officer (a permanent position)
 
  • Proficient in Cantonese, English and Mandarin
  • 1-2 years of relevant experiences
  • Fresh gradate will also be considered

To support continuous business expansion, we are seeking energetic and highly motivated individuals to join our Call Center Team. Your key responsibilities will include:

  • Handle incoming calls from clients and liaise with related parties for follow up actions
  • Handle incoming calls from candidates and proceed their job applications
  • Screen candidate applications to check the type of job they are looking for and pass to relevant consultants for follow up
  • Conduct periodical surveys and provide administrative support to the business  units  
  • Assist in marketing campaigns when required

Requirements:

  • Associate Degree or Higher Diploma holder
  • Minimum 1 year call center or customer services experience
  • Excellent telephone manner and communications skills are essential
  • Customer-oriented and interest in dealing with people
  • Good command of spoken and written English and Chinese (Cantonese) is required,  Mandarin is also preferable
  • Proficiency in MS Office application and Chinese Word Processing

Candidates with immediate availability will be given special consideration. Fresh graduates are also welcomed to apply for this post.

All information received will be treated in strict confidence and used for recruitment purpose only

Job Ref: 100-20180810-JY
Open To: Hong Kong Residents Only
Location: Kowloon
Job Type: Permanent
Submitted: 10-08-2018 07:16 PM
Start Date:
Duration:
 

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