Job Details

Customer Service Trainee - Banking industry (Fresh Graduate are welcome)
  • 5 Days Work Week
  • 18-22AL, Incentive
  • Medical Coverage

Our Client is looking for a Customer Service Trainee to join their team


Handle Inbound calls from different enquiry hotline to deliver outstanding customer experience

Handle complaints and enquiries

Identify customer needs and provide appropriate solutions

Focus on customer feedback to improve service



University graduate or minimum 1 year's customer service experience in banking, financial industry or call center

Good communication and presentation skills

Fluent in English, Cantonese and Mandarin

Passed IIQE,HKSI 1,7,8 Licensing Examinations preferable

Required shift duties

Candidates with more experience will be considered as a senior role

Fresh Graduate also will be consider




5 days work (39 hours per week), 18-22 days annul leave

Salary: $16,000 - $24,000

Work Location: Kwun Tong

Interested parties please email your CV to


Job Ref: 228~228KS150319CBKS
Open To: Only people with the right to work in Hong Kong may apply for this role
Location: Kowloon
Job Type: Permanent
Submitted: 15-03-2019 06:09 PM
Start Date:
Contact: Kon Sia
Contact Phone: 96684666
Salary/Rate: HKD $16,000 - 24,000

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