Job Details

Customer Service Officer-Banking Industry ($18-$24K)
 
  • 5 Days Work, 18-22 Days Annual Leave
  • Medical Coverage
  • Incentive

Our Client, one of the leading commercial banking group in Hong Kong is now looking for talents who are eager to develop in banking industry

Responsibilities:

  • Handle inbound calls from customers and provide excellent customer service by solving their problems
  • Maintain and enhance customer relationships
  • Identify and respond to customer needs accordingly
  • Collect and provide customer feedback to supervisor for product/service/program improvement

Qualifications:

  • University graduate with minimum 1 year’s customer service experience in banking industry
  • Customer service oriented and good problem/complaint handling skills
  • Good communication skills
  • Good team player
  • Willing to work on shift duty
  • Good command of written and spoken English, Cantonese and Putonghua
  • Possess professional qualification of HKSI Paper 1, 7 & 8 will be an advantage
  • Candidates with less experience will also be considered

Remuneration:

  • 5 days work
  • 18-22 Days Annual Leave
  • Performance Incentive
  • Medical Coverage

 

Salary: $18,000 - $24,000

Work Location: Ngau Tau Kok

Interested parties please email your CV to iris.huang@manpower.com.hk

Job Ref: 224-224IH150319-IH-2
Open To: Hong Kong Residents Only
Location: Kowloon
Job Type: Permanent
Submitted: 15-03-2019 08:50 PM
Start Date:
Duration:
Contact: Iris Huang
Contact Phone: 34685527
Email: iris.huang@manpower.com.hk
Salary/Rate: $18,000 - $24,000
 

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