Job Details

Banking Customer Service Officer - (16K - 20K)
  • 5 days work (On-Shift)
  • 15 Annual leave
  • Meal, Housing and Shift Allowance


Mong Kwok District


Job description:

  • Responsible for inbound calls from and provide information on certain services to enhance customer relationships
  • Provide good customer service to achieve a superior experience to customers
  • Provide bank information and promote and cross-sell banking products to appropriates customers
  • Collect and provide customer feedback to supervisor for product, service and program improvement
  • Comply with company's policies and available procedures, guidelines to ensure safety and security of the bank and customers assets are maintained


  • BA degree with 1 year's customer service, call centre, and banking industry experience
  • Skilled in handle problems and complaint in customer service 
  • Fluent written and spoken in English, Cantonese and Mandarin
  • Professional qualification of HKSI - 1, 7 & 8/ IIQE will be an advantage
  • Fresh graduated and lack of experience will also be considered


  • 15 days annual leave
  • Medical insurance
  • Meal, Housing and Shift Allowance
  • Promotion opportunities
  • On job training provided


Pinky Ng

Phone - 2281 1224

Whatsapp - 63107071


Job Ref: 228-1309201903_PN
Open To: Hong Kong Residents Only
Location: Kowloon
Job Type: Permanent
Submitted: 13-09-2019 03:03 PM
Start Date:
Contact: Pinky Ng
Contact Phone: 22811224
Salary/Rate: HKD $16,000 - $24,000

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