Job Details

Customer Service Representative - Insurance industry -(No Selling)-(16K - 21K)
 
  • 5 days work week - Stable/5天工作週 - 穩定時間
  • 15 days annual leave/15天有薪年假
  • No selling include/不包括銷售

Location:

黃大仙/Wong Tai Sin


Job Description:

  • Provide and process customer and agent inquiries, requests, complaints
  • 提供和處理客戶和代理商查詢,請求,投訴
     
  • Explain product details and considerations
  • 解釋產品詳情和注意事項
     
  • Provide customers with quality service and professional advice, and continuously improve
  • 為客戶提供優質的服務和專業的建議,不斷改進
     
  • Collect customer feedback and report problems encountered to customers
  • 收集客戶反饋並向客戶上級報告遇到的問題
     
  • Support for the team ensures smooth operations
  • 對團隊的支持確保了運營順利進行

Job Requirements:

  • Degree or diploma holder with 1-2 years of relevant work experience (banking and finance industry preferred)
  • 1-2年相關工作經驗的學位或文憑持有人(銀行和金融業優先)
     
  • IIQE qualification exam 1, 2, 3 and 5
  • IIQE資格考試1,2,3 或 5
     
  • Familiar with insurance (life, medical, investment-linked insurance...)
  • 熟悉保險產品(生活,醫療,投資相連保險......)
     
  • Good communication, presentation, and interpersonal skills
  • 良好的溝通,演講和人際交往能力
     
  • Proficient in spoken and written English, Mandarin and Mandarin
  • 精通英語口語和書面,中文和普通話

Benefits:

  • 5 days of work, 15 days of annual leave and birthday leave
  • 5天工作,15天年假和生日假
     
  • Dental and medical insurance
  • 牙科和醫療保險
     
  • life insurance
  • 人壽保險
     
  • Year-end Bonus
  • 年終獎金
     
  • Overtime paid
  • 加班費

Contact:

Phone: 2281 1285

Whatsapp: 6310 7071

Email: Nicholas.yeung@manpower.com.hk

Job Ref: 228-449945_NY
Open To: Hong Kong Residents Only
Location: Kowloon
Job Type: Permanent
Submitted: 11-10-2019 05:40 PM
Start Date:
Duration:
Contact: Nicholas Yeung
Contact Phone: 22811285
Email: nicholas.yeung@manpower.com.hk
Salary/Rate: HKD $16,000 - $22,000
 

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