Job Details

Premium Collection Manager - Insurance - (40K - 48K)
  • AML and fraud Control Management
  • Premium Collection Operations
  • 18 AL, Medical, Dental, Life insurance

Job Description:

AML and Fraud Control Management

  • Regular review of premium payment guidelines to meet regulatory requirements
  • Matain the cashier system in a tight control of the suspicious payment to monimise operational risks
  • Responsible for high-risk patments and liaise with L&C to report to Senior Managment for decision making


  • Manage the counter service teams in order to provide employee competencies, engagement and delivering KPI's of S&O department
  • Plan and initiate people resources to ensure efficent functioning of premium collection function
  • Train and groom high performers/potential taletns in order to build a pool of future leaders

Premium Collection Operations

  • Handle premium collection enquiries and emails from agencies and other internal departments
  • Responsible monthly and PRC Roster for allocation of resources to enable task performance
  • Handle complaints from customer and agent to escalated from staff
  • Review and control the daily voucher booking of premium collection and ensure update to system


Job Requirements: 

  • Universtiy/College degree with minimum 7 to 8 years' experience in managing similar job natures
  • Expertise in premium collection and customer service; experience in insurance firm is a plus 
  • Excellent leadership and people management skills in managing a large and diverse team. Result oriented, agressive and innovative
  • Experience in project management is an advantage



  • 18 days annual leave
  • Medical & Dental
  • Life insurance
  • Annual Bonus for 12.5%



Nicholas Yeung

Phone: 2281 1285

Whatsapp: 6310 7071


Job Ref: 228-33337_NY
Open To: Hong Kong Residents Only
Location: Kowloon
Job Type: Permanent
Submitted: 11-10-2019 05:44 PM
Start Date:
Contact: Nicholas Yeung
Contact Phone: 22811285
Salary/Rate: HKD $40,000 - $48,000

Job Search


By Keyword or Job Ref

By Location

By Category


By Job Type