Job Details

Customer Service Officer/ Senior Customer Service Office($16-30K)
  • 5-5.5 day work
  • 1 year work experience
  • Handling Inbound / outbound calls

To support continuous business expansion, we are seeking energetic and highly motivated individuals to join our Call Center Team. Your key responsibilities will include:

  • Handle incoming calls from clients and liaise with related parties for follow up actions
  • Handle incoming calls from candidates and proceed their job applications
  • Screen candidate applications to check the type of job they are looking for and pass to relevant consultants for follow up
  • Conduct periodical surveys and provide administrative support to the business  units  
  • Assist in marketing campaigns when required


  • F.5 or above education level 
  • Minimum 1 year call center or bank or customer services experience
  • Excellent telephone manner and communications skills are essential
  • Customer-oriented and interest in dealing with people
  • Good command of spoken and written English and Chinese (Cantonese) is required,  Mandarin is also preferable
  • Proficiency in MS Office application and Chinese Word Processing
  • 5- 5.5 days work

Candidates with immediate availability will be given special consideration. Fresh graduates are also welcomed to apply for this post.


Job Ref: 288-20190925-SN02_
Open To: All applicants
Location: Kowloon
Job Type: Permanent
Submitted: 11-10-2019 05:48 PM
Start Date:

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