Job Details

Senior / Customer Service Officer - Banking (Inbound, Insurance team, $16-24K)
  • IIQE holder
  • Medical + Allowance
  • 15 Days AL

Our Client, one of the leading commercial banking group in Hong Kong is now looking for Customer Service Officer who are eager to develop in banking industry.




• Handle enquiries and complaints through inbound calls

• Provide insurance information and respond to customer needs

• Collect and provide customer feedback to supervisor for improvement

• Comply with company's policies and available procedures/guidelines



• Minimum 1 year’s CS experience preferably in banking/telecom industry

• Good command of written and spoken English, Cantonese and Putonghua

• IIQE Holder is a must

• More experience will be considered as a senior role



$16-24K (Depends on experience)



• Discretionary Bonus

• 15 Annual Leave

• Birthday Leave

• Medical Coverage

• House Allowance

• Meal Allowance


Work Location: Olympian City


Interested parties please e-mail your resume to

Or contact Jeanie Koo for enquiries:

Tel 2281 1280
Whatsapp 9221 2428

Job Ref: 224-081119-JK-1
Open To: All applicants
Location: Kowloon
Job Type: Permanent
Submitted: 08-11-2019 11:58 AM
Start Date:

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